Contacting the newsroom

This page tells you how to write to the desk, what is worth writing about, what happens to a correction, and what the desk cannot answer.

Email: [email protected]

Report a wrong or broken figure

Write when a figure looks wrong to you. The desk checks every reading against its named sources, but a source can move, a page can change, or a rate can be misread. If you have checked the figure at the link under the table and it does not match, send the address and the figure you saw. A question about how the measurement is taken is also welcome: ask what a column means, why an hour is shown, or how the rupee column is recalculated.

Write when a source has moved or closed. The desk links to the publisher's page under every table, but publishers reorganise their sites and links break. If a link no longer opens the source, or the source no longer publishes the figure, tell the desk. That is useful. The desk can then find the new location or mark the row as unavailable until the source is restored.

Corrections are dated and shown

A correction is dated and shown. When a figure is wrong, the desk does not silently replace it. The corrected table carries a note saying which figure changed, when it changed, and why. The note is attached to the same page where the figure appears, so a reader who saw the wrong number can see that it was fixed.

A correction is not argued. If the desk checks the source and the published figure was misread, the desk corrects the table. If the source itself published a wrong figure and later corrected it, the desk updates the table when it next reads the source, and the note says the source corrected its own figure. The desk does not print a correction without checking the source again.

Questions the desk cannot answer

This desk cannot give personal investment advice. It cannot tell you whether to buy, sell, hold, or avoid any metal, coin, or bar. The figures describe what things cost, not what any reader should do. A question that asks for a recommendation will be read, but the reply will say only what the table says and what it does not say.

This desk cannot help with a broker's account. It does not open accounts, does not hold client money, and has no access to any broker's systems. If you have a question about an account at FxPro or any other broker, you must write to that broker. The desk cannot reset a password, trace a deposit, or explain a broker's statement.

How the desk is funded

The site links to one broker, FxPro, through an affiliate link. If a reader follows that link and opens an account there, the site is paid a commission. The reader pays nothing to this site and nothing extra at the broker. This is the only way the site earns money from its pages.

Nothing on the site is investment advice, a recommendation, or an offer. The figures describe what things cost, not what a reader should do. The desk's judgment is not for sale: a commission does not change a figure, does not remove a correction, and does not turn a measurement into a tip.